Data protection breaches trigger stern warnings
Healthcare providers have been issued with stern warnings from the Information Commissioner’s Office (ICO) about the need for tighter data protection policies following two recent lapses. In one case, a medical secretary illegally accessed 156 patient records, while in another, an unauthorised person was able to enter a hospital ward and access personal information of […]...
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Stop same errors being recycled
Simon Brignall continues his analysis of the repetitive nature of the problems private practices experience with their medical billing....

Wait for the returns
Long-term goals, short-term emotions. George Uglow looks at the tension which often exists between investor goals and market movements. There...

Avoid being reported to the police
Allegations of criminal activity can arise following patient interactions. Dr Emma Davies sets out steps to mitigate any misunderstandings...

How to make your practice thrive
Efficiency is the linchpin of a thriving healthcare facility. Derek Kelly provides a comprehensive guide to streamlined medical practice management....

An opportunity to grow private care
Going Private 2023 is a major new report on people’s perceptions of private healthcare from the Independent Healthcare Providers...

Private group doing what the NHS used to do
An NHS provider is creating a new market for self-pay patients using salaried doctors. Leslie Berry reports. Change is...

When and what do you tell the police
To report or not to report? Dr Sally Old explores when you should and should not disclose patient information...

Cut down on complaints by managing expectations
The Independent Sector Complaints Adjudication Service continues to see an increase in consultant complaints. Its director Sally Taber sets out...

Data that may upset a family
Business Dilemmas Dr Kathryn Leask explains what information this doctor should disclose to the coroner following a difficult situation...

Make it easier for staff to be heard
Creating a speaking-up culture is not easy, but it is essential for patient safety, quality of care and the...