New Bupa guide aids consultants

A new online guide from Bupa UK Insurance aims to help consultants get the most out of their partnership.

Developed in response to feedback from consultants, it is designed to answer the questions they ask most often.

Consultants told the insurer they wanted to know more about:

  • Marketing their private practice;
  • Clinical coding;
  • How to work effectively together.

The guide explains how consultants can promote themselves to Bupa patients, what patients expect of Bupa and consultants, and the policies and procedures that underpin the way the insurer and consultants work together. 

It also sets out invoicing options, how procedure codes are set in the private sector and how to request new ones.

Bupa said the guide would be useful whether consultants were new to private practice or had been treating its customer patients for some time.

Mr Giles Davies, clinical director of breast surgery at the Cromwell Hospital, said: ‘For newly appointed consultants in private practice, navigating Bupa recognition and running an efficient and digital-first practice can be daunting. 

‘Many consultants do not know where to start. Having a guide to take them through the key steps makes the process much easier. 

‘The sections on billing, the open referral network and platinum consultants are open and transparent conversations around the importance of high-quality care for Bupa insured patients. 

‘This highlights how Bupa values high-quality care and makes it compelling for all consultants to strive to acquire platinum consultant status, which will enhance and grow their practice.’

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