Mayo Clinic has opened a patient information office in Mumbai, India, to assist patients who want to make appointments at Mayo Clinic locations worldwide.
The office staff, fluent in Hindi and English, will help patients, their families and physicians who refer patients to make appointments at Mayo healthcare clinics in London and also its US ones in Rochester, Minnesota; Phoenix and Scottsdale, Arizona; and Jacksonville, Florida.
The Mumbai office staff will assist with travel, lodging, billing and insurance arrangements, provide general orientation to Mayo Clinics, facilitate Mayo review of medical records and co-ordinate future appointments.
The office staff may be reached by email at email@example.com.
Mayo Clinic also has patient information offices in Canada, Colombia, the Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Panama and Peru.
Mohamad Bydon, a Mayo Clinic neurosurgeon and executive medical director of academic affairs and its Europe, Middle East, India and Africa regions, said: ‘Mayo Clinic seeks to serve as a resource for patients and health care providers around the world. Our international patient information offices help us provide patients with a seamless experience when seeking care at Mayo Clinic.’