A unique first for patient records

Ramsay Health Care UK (Ramsay) and IMS MAXIMS have announced a successful roll out of the MAXIMS Electronic Patient Record (EPR), now fully live and operational in all 35 Ramsay hospital sites.

Introducing a single patient management system makes the independent healthcare provider  the first in the UK to implement something of this scale across all its hospitals. 

More than 11,000 system users can now manage all aspects of the patient pathway.

These include patient admissions, discharge, triage, referral management, scheduling, appoint­ment correspondence, order communications, referral to treatment pathways and real-time bed and theatre management.

The implementation approach adopted by the two organisations ensured active engagement by  stakeholders, with a focus on working with consultants and staff to ensure they were fully prepared and trained for the live launch. 

Nick Costa

Ramsay chief executive Nick Costa hailed the system’s introduction as a transformation in the way the organisation operates and provides its services. 

He said: ‘Bringing all parts of the patient record into one place and providing a consistent approach to how we carry out processes means we are able to ensure we are constantly providing the highest quality of care to our patients. 

‘This has been a monumental achievement for the UK team working alongside our colleagues in IMS MAXIMS and sets the bar for our digital health journey.’ 

Ramsay said its strategy aims to build an integrated healthcare system to deliver advanced digital health services to clinicians, patients and payers.

The EPR now provides it with consistent outcome data which allows for benchmarking and continuous improvement to services to ensure high quality.

IMS MAXIMS’ Jacinta Ni Suaird added: ‘This completes the roll-out of MAXIMS EPR across all of Ramsay’s hospitals to support them at the core of their digital journey. 

‘The simultaneous go-live of a new EPR at 21 hospitals on the same day is an unprecedented achievement.’