By Olive Carterton
Independent practitioners can now get free online tutorials to make the most of the tools and features available on Healthcode’s innovative software.
The Healthcode Academy is bringing them personalised one-to-one training for ePractice and The Private Practice Register (The PPR) with product specialists.
Training aims to ensure customers are fully aware of the company’s software capabilities so they can get the best return on their investment.
The academy provides a modular training programme so customers can build up their skills and confidence with each session.
Initially, there are three modules covering electronic billing and collections in ePractice and four modules focusing on The PPR, Healthcode’s online directory of practitioners.
Each free tutorial uses the customer’s own Healthcode account to make it as familiar and relevant as possible, enabling them to test their understanding and practise what they have learnt in a real-world situation, from creating an electronic bill to maintaining their PPR profile.
Personalised tutorials last between 30 minutes and one hour and are available to anyone with a Healthcode user ID and password.
Customers can register online at www.healthcode.co.uk/lp/healthcode-academy where they will be able to book a convenient slot.
They will receive a certificate and a useful training manual on completion of each module.
Healthcode managing director Peter Connor said: ‘It’s exciting for tech companies to develop solutions that push the boundaries, but new technology can be daunting and the real test is whether it helps improve people’s lives.
‘The idea of the academy is to ensure that Healthcode customers have the support they need to familiarise themselves with the capabilities of the system and make the most of its tools and features in their own practice.’
Ahmed Khan, service delivery manager ePractice, has been overseeing the academy launch and believes it will transform the way customers use their accounts.
He said: ‘By giving them the chance to explore ePractice and The PPR with the support of our product specialists, customers will quickly build their understanding, skills and confidence.’