Soon a new type of inspector will call

You and the Care Quality Commission in 2021 and beyond – what does its new strategy mean for independent healthcare providers? David Hare reports.

Healthcare is an ever-evolving industry and, indeed, the past year alone has led to significant change for all parts of the health system and those who work in it. 

As healthcare delivery advances, so must regulation, with last month seeing the publication of the Care Quality Commission’s (CQC’s) new strategy for 2021 and beyond. 

The CQC has promised that it will result in its regulation being ‘more relevant to the way care is now delivered, more flexible to manage risk and uncertainty, and will enable us to respond in a quicker and more proportionate way as the health and care environment continues to evolve’. 

But what will it mean in practice for independent healthcare and those who work in it?

At the heart of its new strategy is the desire to become a more ‘dynamic regulator’ which can provide an up-to-date and accurate picture of quality in the health system and, importantly, make it easier for services as well as patients to exchange relevant information with them. 

From the private sector’s perspective, this is a welcome ambition.