Insurer gives back £125m to customers
Leading medical insurer Bupa has paid back millions of pounds to its customers in rebate payments, sparked by the pandemic.
Mark Allan
Mark Allan, commercial director at Bupa Insurance, said: ‘We, like a number of insurers, made a commitment very early in the pandemic that we would give back any exceptional financial benefit due to lower claims through that period of disruption.’
He announced that the insurer was in the process of paying £125m back to its customers in rebate payments. The process was due for completion by the end of June.
Mr Allan added: ‘It’s been great to see the reaction we’ve had from both the market and our customers.’
During the pandemic he thought people had seen Bupa respond and innovate quickly.