Hospitals must push safety to lure custom

Private Healthcare Summit 2020

A private consultants’ leader has appealed to the independent hospital sector to use its safety record to encourage reluctant patients back.

Dr Sean Preston

Dr Sean Preston, specialists committee chairman at the Indepen­ent Doctors Federation (IDF), reflected that HCA boss John Reay had highlighted at the Summit how safe private hospitals and their facilities were.

But he urged the meeting ‘to get that message back to our patients, because we do have a lot of patients who are reluctant to come to the hospitals at the moment and we need to correct that for many, many reasons.’