Future Healthcare

Call centre eliminates human error

A visiting doctor service has developed ‘the first fully-functioning virtual call centre for doctors’.

Doctorcall’s system aims to better integrate services around the needs of patients while eliminating human error and delay. 

It replaces call handlers, fine-tunes communication and means patients and clients can place calls directly into the system, while being able to view important information including ETAs, tracking doctors and also real-time medical reports. 

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