Future Healthcare

Attack your billing

With yet more big changes on the way in the next few months for consultants in private practice, Garry Chapman suggests it is time to take stock of the way your practice’s billing and collection is working

There are ten main billing issues to address in many private practices. I’ll deal with the first five in this issue of Independent Practitioner Today and the remainder in April.

1. INFRASTRUCTURE

It may seem strange in this day and age but there are still a lot of consultants working in private practice who operate their billing process either manually or on a word processing and spreadsheet platform that are not even linked together. 

Only last year, our company MBC had a new consultant client and the handover consisted of a few supermarket carrier bags stuffed with paper. These consisted of typed invoices, unbilled clinic lists and unreconciled insurance remittances.

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