Gaining and retaining clients is a key challenge for most independent practitioners and private practices. Stephanie Vaughan-Jones shares three simple steps clinics can take to ensure they are not unnecessarily losing new and existing business opportunities.
A keynote speaker I heard at a recent conference likened healthcare practices to a bucket.
A leaky bucket, in fact, with several holes spurting out water.
These small leaks, she said, represent the ways in which practices could be losing business and money on a daily basis without even realising it. Her analogy struck a chord with most people there.
In our busy lives, it can be all too easy to assume that the status quo is working ‘OK’; that we know exactly what is happening behind the scenes without regularly taking time to dig that little bit deeper and check our previous findings are still the same.LOGIN OR REGISTER TO READ MORE……………