The human error

Surgeon doctor in medical clothes

Our trio of writers – two doctors and an airline pilot – are co-founders of a business on a mission to improve patient outcomes by helping healthcare professionals understand why errors occur.

John Reynard, Tim Kane and Peter Stevenson’s major new series for Independent Practitioner Today gives a startling insight into attitudes and aims to inspire you with a wealth of practical patient safety solutions

Human beings are prone to a number of potentially disastrous failings when working in an environment where error can cause harm.

We forget things, we misunderstand each other and we sometimes fail to hear people speaking.

And we fail to notice important but unexpected developments happening right in front of our eyes. So it seems that any system containing a human element must eventually fail – and in ‘high-hazard’ environments, these failures can be catastrophic.

While errors will probably never be entirely eliminated where the ‘system’ relies on humans, it is noteworthy that in the last three decades there has been an impressive reduction in the number of fatal accidents occurring in a number of different ‘safety-critical’ industries: notably airlines, railways and chemical and petrochemical processing.