Make your chasing easier

You’ve earned it – so make sure you get it! Gary Nials presents ten checks and balances to improve your billing

1 Terms and conditions

As part of your billing process, it is important to make sure the patient/payer understands your terms and conditions and they are kept informed of any changes (see ‘Mind your Ts & Cs’).

Make sure, therefore, that the patient knows clearly their obligations for payment of your fees, even if they are insured.