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When reviews are not true

‘Business Dilemmas’

When reviews are not true

Le Penseur de Rodin (Laeken - Belgique)

Dr Ed Farnan

Dr Ed Farnan

Dr Edward Farnan, medico-legal adviser at the MDU, looks at how to deal with a negative online review

 

 

 

 

Dilemma 1

They have made false allegations

ReviewQ I work as a cosmetic surgeon. Yesterday, I discovered that a patient had published a critical post on an online review site.

In the review, the patient made a number of false statements against me and my colleagues. 

What can I do?

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