The art of the chase

Having a stop-start approach to billing and collection generally proves ineffective. Findlay Fyfe says it is picking up the phone and creating momentum in chasing invoices that gets results.

Art of the chaseWith costs continuing to rise – think medical indemnity – and private fees generally under continuing pressure, few practices have the luxury of being able to let invoices go unpaid for any great length of time before the painful consequence is felt.

So it is essential that any private practice has robust procedures in place with respect to raising invoices and ensuring that they are systematically chased. Discipline and routine are key ingredients to achieving this.

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