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    When GMC says to involve a PC

    In the first of a new series for independent practitioners, addressing topics in new GMC Confidentiality guidance, Dr Catherine Wills ...

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Help stop tax rise

By Robin Stride Independent practitioners are being urged to sign a petition aimed at protecting private patients from further increases in the insurance premium tax they pay on health cover. Supporters of a new campaign, launched by the professional body representing companies who sell an estimated 70% of the UK’s private medical insurance, fear the […]

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Mind your Ts & Cs

‘Legal Briefing’ Building on the previous articles in this series looking at key legal issues which doctors need to consider when starting up a healthcare business, Simon Lee now turns to the contractual terms and conditions. A number of people have noted that legal terms and conditions on websites and in mobile apps play a […]

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See you in court?

Lawyers play a tactical game of brinkmanship while doctor expert witnesses wait to see if they will be needed in court. In Michael R. Young’s experience, they rarely will be. Very few claims actually proceed to trial. A court appearance is therefore a rare event, so, at this stage, I would not give it too […]

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Take a leaf out of a successful book

Independent practitioners can take some useful cues from the business world to improve their patient satisfaction, says Stephanie Vaughan-Jones. Delivering customer satisfaction is vital for success throughout the business world. Companies will go to great lengths to meet and exceed the expectations of their clients to ensure they become repeat customers. Without customers, there is […]

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Make your chasing easier

You’ve earned it – so make sure you get it! Gary Nials presents ten checks and balances to improve your billing 1 Terms and conditions As part of your billing process, it is important to make sure the patient/payer understands your terms and conditions and they are kept informed of any changes (see ‘Mind your […]

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Freelancers beware

New IR35 legislation from 5 April 2017 has caused much anxiety for doctors working for hospital trusts, including via an agency. James Gransby reports. Whom does it affect? The legislation affects anyone providing personal services to a ‘public sector body’ (PSB) through a limited company, including NHS trusts, GP practices and other health bodies. And […]

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American dreaming

Cosmetic surgeons loved to be invited to Californian babe parties. It was where they did most of their recruitment. TV doctor and full-time writer Dr Michael O’Donnell draws from his new book, Medicine’s Strangest Cases. SOUTHERN CALIFORNIA, US, 1977 Some 40 years ago, many of the strangest cases in American medicine – strange to European […]

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Avoid property funding pitfalls

Lenders in the market are keen to finance private practices looking to refurbish or develop their premises. Maurice Citron maps out the risks in the lending process and how best to navigate the borrowing maze. As your practice grows, you will invariably require more space or new space. This may mean converting newly acquired premises […]

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Be a smart talker with patients

Communications between many practices and their patients in this digital age need improving. Jane Braithwaite (right) says it is important for all of us to learn about the options now available and to take a view on which system might best suit our practice and our patients. Communication with patients is key to all medical […]

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Outpatients are a delicate balance

            Philip Housden looks at the challenges of right-sizing the contribution of outpatient and diagnostic services within a PPU. When asking ‘how big is the private patient unit (PPU)?’, most of us could be forgiven for responding with an answer stating how many beds there are on the designated private patient ward. But that […]

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Cash flow is lifeblood of your practice

Cash is vital to all firms, but some private practices are not doing enough to ensure their business is operating at optimum health. Without a healthy cash flow in your business, you could face problems paying staff, taxes, overheads and fall short of paying yourself a salary. Susan Hutter sets out some useful pointers Forecasting […]

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