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    Business Dilemmas As a survey finds 90% of surgeons listen to music in the operating theatre (see page ‘Rock music ...

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Self-pay to reach £1bn

By Robin Stride A £1billion self-pay acute market is now seen as a potential reality in the UK within the next four years – and business-minded consultants are being advised to gear up to take advantage of it. The rise and rise of self-pay patients is a key feature of a new report out this […]

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Doctors make good managers

Having progressed from hospital doctor to management consultant, it is now Dr Michelle Tempest’s mission to get more doctors involved in the management of healthcare to help guide positive change from within. Dr Tempest tells her story to Independent Practitioner Today. Nothing can replace the journey of being a front-line doctor. The camaraderie of medical […]

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Search engine future

Will customers find you online?

How can you ensure your website continues to operate at its full potential for your practice? Geoff Meakin identifies the changes on the search engine horizon and suggests ways independent practitioners can help future-proof their websites in preparation. According to Google, up to 5% of all internet searches are healthcare-related – a massive 12 billion […]

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Understanding social media

The predominant rule of thumb with social media is ‘be where your audience is’. We know they are out there on social media, but where? And how do we find them and engage with them? Jane Braithwaite says the starting point is to develop a good understanding of the various social media platforms and the […]

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Make your ideas grow

Accountant’s Clinic. Susan Hutter gives guidance for doctors looking to broaden their offering by launching a new service or a medical product. An increasing number of consultants, GPs and other medical specialists are now looking at ways to provide new services or even launch products to offer patients and clients a fuller offering. It’s also […]

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How to deal with the media

In the fifth in our series examining new GMC confidentiality guidance, Dr Kathryn Leask explains how best to handle the media if they contact you. The rise of ‘fake news’, 24-hour news channels, social media and countless national and regional newspapers, coupled with an increase in press articles about alleged medical wrongdoings, can make being […]

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Phones are key to your success

A well-crafted phone call can speak volumes about a practice: how well it is run and how it treats its patients. It projects the overall image and professionalism of the practice, says Stephanie Vaughan-Jones. People will often call a practice before stepping foot in its reception area. This goes for new inquiries and existing patients […]

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25 Harley Street Anna Tigipko

Service fits the bill

One of London’s newest clinics, Twenty-five Harley Street day clinic, decided from the outset to go the preventative medicine route for billing and collection. Chief executive Bob Davidson explains. Our clinic aims to become London’s premier day clinic for women and was the brainchild of Ukrainian entrepreneur and businesswoman Anna Tigipko. I was lucky to […]

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Avoid tax limbo

Residency rules spell tax trouble for doctors working abroad. Melanie Thomas of specialist medical accountants Hall Liddy explains how to avoid being stuck in ‘tax limbo’. Few doctors leaving the UK to work overseas full-time would think to keep a log of the hours spent on the job or the days they take as leave. […]

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Look to the future

‘Legal Briefing’ Our popular legal series for doctor entrepreneurs ends with Simon Lee’s ten tips for doctors in the process of – or who are considering – setting up online or app-based healthcare businesses. ‘Look to the future now: it’s only just begun.’ So sang Wolverhamp­ton glam-rockers Slade in their famous Christmas hit. Now, I […]

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New consent law

You must now always demonstrate in your reports that you understand the ramifications of the Montgomery v Lanarkshire Health Board (2015) ruling, warns Michael R. Young. The law is not static and constantly evolves. The Mont­gomery ruling is a good example of this. Doctors are used to giving information about the benefits and risks of […]

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